bdtfun's Privacy Policy

bdtfun ("we", "our", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. Protecting your privacy is very important to us. This privacy policy will tell you what types of information we collect, why we collect it, how we use it, and in what circumstances it may be shared with third parties.

This policy applies to the bdtfun website (bdtfun.cam), the mobile version, and all of our digital services. All information related to users' account registration, deposits and withdrawals, gaming activity, and customer service is covered under this policy.

We may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or by posting a notice on the platform. The date of the latest update will always be shown at the top of this page.

bdtfun collects various types of information in order to provide you with its services. This information comes mainly from two sources — what you provide directly and what our system collects automatically.

2.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Financial transaction details such as bKash, Nagad, Rocket, or Upay account numbers
• Username and password (stored in encrypted form)
• Information and messages provided when contacting customer service

2.2 Automatically Collected Information

• IP address and technical details of your device
• Browser type, operating system, and device model
• Time, date, and location information when accessing the platform
• Gaming history, betting activity, and transaction records
• Cookies and session data (details are given in section 7)
• Page visits, click activity, and service usage patterns

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect limited information from trusted verification service providers. This information is used only to confirm your identity and ensure secure transactions.

bdtfun uses your personal information for specific and lawful purposes. We never use your information for unnecessary or unauthorised reasons.

• Creating accounts, verifying identity, and ensuring service operations
• Processing financial transactions — deposits, withdrawals, and bonus distribution
• Maintaining platform security and preventing fraud
• Providing a personalised gaming experience based on your preferences
• Improving customer service and responding to support requests
• Communications regarding promotional offers, bonuses, and updates (with your consent)
• Fulfilling legal obligations and meeting regulatory requirements
• Running responsible gaming programmes and supporting players in difficulty
• Analysing platform performance and making technical improvements

bdtfun does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

4.1 Service Partners

We work with trusted technology and payment service providers to operate our services. These partners receive only the information necessary for their designated tasks and they follow the same standards as this privacy policy.

4.2 Legal Requirements

We may be required to disclose information in accordance with a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, we will try to notify you in advance as far as possible.

4.3 Security and Fraud Prevention

In the interest of protecting platform security, information may be shared with the relevant authorities where necessary to investigate possible fraud or unlawful activity.

4.4 Business Restructuring

If bdtfun goes through a merger, acquisition, or business transfer, user information may be transferred. In such a case, the new operator will be bound to comply with the terms of this privacy policy.

bdtfun has put in place industry-standard technical and organisational measures to keep your personal information secure. Our security infrastructure is continuously updated and reviewed.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used
• Two-Factor Authentication: An additional verification layer can be activated when accessing your account
• Access Controls: Only authorised staff can view information needed for specific tasks
• Regular Audits: Our systems undergo regular security audits
• Data Backup: Data is regularly backed up and stored in a secure location

Even so, it is not possible to guarantee 100% security when transmitting information over the internet. We ask that you keep your account password confidential, end your session after logging in on a public computer, and notify us immediately if you notice any suspicious activity.

We retain your information only for as long as is necessary or legally required. Different retention policies apply to different types of information:

• Active account information: For the entire duration the account remains open
• Financial transaction records: A minimum of 5 years as required by law
• Gaming history: For the time required for dispute resolution and regulatory compliance
• Customer service communications: A reasonable period after the issue is resolved
• After account closure: Limited information as needed to meet legal obligations

Once the retention period ends, information is securely deleted or anonymised in a way that makes it no longer possible to identify you.

The bdtfun website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the service.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, login, secure transactions, and account management would not be possible. There is no option to disable these cookies.

7.2 Functional Cookies

These cookies remember your preferences and settings — such as your favourite game categories, language preference, and interface customisation.

7.3 Analytics Cookies

We collect anonymous analytics data to monitor platform performance and improve the user experience. This information is never linked to your personal identity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the platform to not work correctly.

As a bdtfun user, you have certain specific rights over your own personal information. We respect these rights and are committed to helping you exercise them.

• Right to know: You can find out what information we hold about you and how we use it
• Right of access: You can request a copy of your personal information
• Right to rectification: You can request that incorrect or outdated information be corrected
• Right to erasure: In certain circumstances you can request that your information be deleted
• Right to object to processing: You can object to your information being used for marketing purposes
• Right to portability: You can receive your information in a structured format

bdtfun provides services only to individuals aged 21 or over. We do not knowingly collect or store information about any minor.

Age verification is mandatory at the time of registration. If we become aware that a minor has used our platform, we will immediately close that account and delete all related information.

If a parent or guardian suspects that their child has used our platform, please contact us immediately.

Our servers and service infrastructure may be located in various countries. If your information needs to be processed or stored outside Bangladesh, we ensure that adequate data protection measures are in place in that country or with that service provider.

For any international data transfer, we ensure contractual safeguards are in place and that the standards of this privacy policy are maintained.

We regularly review and update this privacy policy. When significant changes are made to the policy, we will:

• Display a clear notice on the platform
• Send details of the update to the registered email address
• Update the "Last updated" date on this page

Continued use of the platform after changes are made will be taken as your agreement to the new policy. For major changes, we may seek your explicit consent.

How to Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• 24/7 live chat support — available directly on the platform

Our data protection team takes any privacy-related requests or complaints seriously and tries to respond as quickly as possible.